CRM firms have all adapted differently to the current pandemic. Some have focused on data processing and report writing from the office. Other firms have maintained strong field operations with new safety measures. All firms have had to follow changes to federal laws that may impact required employee benefits. These changes in safety and human resources policies bring with them questions associated with contract fulfillment, project staffing, project cost, and ethics that have not been faced by many CRM providers.

This webinar provides a preliminary conversation about the safety and human resources implications of the current environment. Our webinar features two brief presentations: one on the new Families First Coronavirus Response Act (FFCRA) and its implications and requirements for human resources policies at CRM firms and the second on best practices for field and office safety during the pandemic. Following the presentation listen to a Q&A session to explore best practices and creative solutions to problems faced as the situation continues to unfold. Both firm owners and employees will learn about the paid leave requirements in the federal relief bills, increased safety measures in the field, and how you can go beyond just the legal requirements in both areas.